At TrueChoice UK, we want your shopping experience to be smooth from checkout to delivery. Below you’ll find all the important details about our shipping process.

Processing Your Order

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
You will receive an email confirmation with tracking details as soon as your order is dispatched.

UK Shipping

• Standard Delivery: 3–5 business days – Free on orders over £50.

• Express Delivery: 1–2 business days – starting from £4.99.
  Delivery times may vary during busy seasons or sales events.

International Shipping

We currently ship to select countries outside the UK.
Delivery charges and times vary depending on the destination and will be displayed at checkout before you confirm your order.
Any customs duties or import taxes are the responsibility of the customer.

Tracking Your Order

Once your order is shipped, you will receive a tracking link by email so you can monitor its progress until it arrives.

Delivery Delays

While we do our best to deliver on time, occasional delays may occur due to factors such as:

• Weather conditions

• Courier or postal delays

• Customs clearance for international orders

If your order is delayed, our customer service team will keep you informed.

Contact Us

If you have any questions about shipping or delivery, please contact our support team at support@truechoice.uk.